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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Hernández

Jose Hernández

December 6, 2025

5  out of  5
rating by Jose Hernández
"La oficina es muy agradable"
We responded:
"¡Gracias, Jose! Me alegra que encuentres nuestra oficina agradable. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Juan Mederos

December 4, 2025

5  out of  5
rating by Juan Mederos
"Érica es muy amable y de mucha ayuda!"
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Rusty Muscarella

December 4, 2025

5  out of  5
rating by Rusty Muscarella
"I have been with this agency for over six years now and I’m very happy with their quick and honest service. They’ve advised me that they were able to lower my costs without asking and recently Nye was able to handle my needs through text message, which is very efficient use of my time."
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Reginald Mamaril

December 4, 2025

5  out of  5
rating by Reginald Mamaril
"I’ve had nothing but amazing experience working with Nye. She was incredibly friendly and always quick to respond. Getting quotes and coverage was fast and easy. I highly recommend her; if I could give more than 5 stars, I would! The entire branch has always been helpful as well."
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Sean Dean

December 2, 2025

5  out of  5
rating by Sean Dean
"We have been with Joe Yi for at least 10 years and we couldn't be happier with them. They are always available when we need them and they do their best to always get us the best rate possible. Like I said, we couldn't be happier."
We responded:
"Thank you, Sean, for your wonderful feedback! I'm so happy to know that you've been satisfied with our service for over a decade. It's our priority to be there for you and ensure you get the best rates. We appreciate your loyalty and look forward to continuing to serve you. If you ever need anything, just let us know!"
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Vita Laxamana

December 1, 2025

5  out of  5
rating by Vita Laxamana
"I’m sending this message to let you know how Lydia, one of your customer service rep had helped me figured out our car insurance coverage. Lydia explained everything and the breakdown of our future monthly payment going to be. Thank you Lydia for all your help and very thorough explanations of our payment going to be. You are very much appreciated. Respectfully, Mrs. Laxamana"
We responded:
"Thank you, Mrs. Laxamana, for sharing your experience! I'm happy to hear that Lydia was able to assist you with your insurance coverage and provide clear explanations. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Juan Zacapala

November 26, 2025

5  out of  5
rating by Juan Zacapala
"Great job!! 10/10 recommend"
We responded:
"Thank you, Juan! I'm happy to know you had such a positive experience with us. Your recommendation means a lot. Let us know if there's anything else we can do for you!"
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Cole Cao

November 26, 2025

5  out of  5
rating by Cole Cao
"I reached out to get a quote for a new auto policy, and even though I didn’t end up switching over, the service I received was amazing. Nye took the time to answer all my questions, explained everything clearly, and made the whole process easy and stress-free. Truly exceptional customer service — I really appreciate the effort and professionalism. Highly recommend!"
We responded:
"Thank you for your review, Cole! I'm happy to hear that Nye provided you with such exceptional service and made the process smooth and stress-free. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Esperanza Cruz

November 25, 2025

5  out of  5
rating by Esperanza Cruz
"Excelente atención, siempre me resuelven todas mis dudas y me dan solución, gracias a todos en especial a Erika por su profesionalismo."
We responded:
"¡Gracias, Esperanza! Me alegra saber que estás satisfecha con la atención que has recibido. Erika y todo nuestro equipo están comprometidos a brindar un servicio profesional y resolver todas tus inquietudes. ¡Estamos aquí para ayudarte con lo que necesites!"
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kurt minnes

November 24, 2025

5  out of  5
rating by kurt minnes
"Amazing staff. Number ONE"
We responded:
"Kurt, thank you for your fantastic feedback! I'm happy to know you think so highly of our team. We’re here to help with any of your insurance needs!"
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Roberto Molina

November 24, 2025

5  out of  5
rating by Roberto Molina
"Chika is very helpful and the office is very welcoming!"
We responded:
"Thank you, Roberto! I'm happy to hear that Chika was helpful and that you felt welcomed in our office. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Josegudalupe Aguirre

November 24, 2025

5  out of  5
rating by Josegudalupe Aguirre
"Recomiendo a esta oficina! Chika es muy amable"
We responded:
"¡Gracias, Josegudalupe! Me alegra saber que tuviste una experiencia positiva con nuestra oficina y que Chika fue de ayuda. Estamos aquí para cualquier cosa que necesites. ¡Gracias por recomendarnos!"
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Duoc Thach

November 24, 2025

5  out of  5
rating by Duoc Thach
"Excellent"
We responded:
"Thank you, Duoc, for your excellent review! I'm happy to know you had a positive experience with our office. Let us know if there's anything else we can assist you with!"
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Pratik Agrawal

November 22, 2025

5  out of  5
rating by Pratik Agrawal
"It’s rare to find someone who genuinely cares about their clients, but Joe Yi truly goes above and beyond. I feel confident knowing my policies are in good hands. I highly recommend Joe Yi to anyone looking for reliable, friendly, and top-notch insurance service!"
We responded:
"Thank you, Pratik! I'm happy to know you feel confident with your policies in our care. Our team is dedicated to providing reliable and friendly service. We appreciate your recommendation and are here for any assistance you might need in the future!"
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Ana Garza

November 20, 2025

5  out of  5
rating by Ana Garza
"Un placer las muchachas de la oficina de Joe especialmente Erica. Siempre disponible para cualquier cosa que necesito."
We responded:
"¡Gracias, Ana! Me alegra saber que Erica y el equipo están siempre disponibles para ayudarte. Apreciamos mucho tu confianza en nosotros. ¡Estamos aquí para cualquier cosa que necesites!"
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Jocelyn Juarez

November 20, 2025

5  out of  5
rating by Jocelyn Juarez
"Joeyi is the best agency in Tacoma! If you don’t have insurance or have any clue give him a call !"
We responded:
"Thank you, Jocelyn! I'm happy to know you think so highly of our office here in Tacoma. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Sergio Oliva

November 20, 2025

5  out of  5
rating by Sergio Oliva
"Estoy muy satis fechos con todos los servicios que me ofrece State Farm especial mente Erica que es una de mis ajentes favorites 🥰"
We responded:
"¡Gracias, Sergio! Me alegra saber que estás satisfecho con nuestros servicios y que Erica ha sido de gran ayuda para ti. Siempre estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
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Hye Yang

November 18, 2025

5  out of  5
rating by Hye Yang
"I always feel comfortable calling Joe Yi all of agents are super kind and friendly to resolve my questions Since English is my second language I strongly recommend this agency! Thank-you Joe Yi ~ state farm!"
We responded:
"Thank you, Hye Yang, for your kind words! I'm happy to know you feel comfortable reaching out to us and that our team is providing the friendly service you deserve. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Wish you well

November 18, 2025

5  out of  5
rating by Wish you well
"the team very professional, hardworking and good price i definitely recommand joe yi - state farm insurance agent"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you found our team professional and hardworking. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Peanut Gallery

November 17, 2025

5  out of  5
rating by Peanut Gallery
"Every experience with his office had been great. They'll take the time to explain things to me and help in whichever way they can. That kind of kindness and customer srv is greatly appreciated."
We responded:
"Thank you! I'm happy to know that you've had great experiences with our office. We always aim to provide clear explanations and helpful service. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Jaspreet Singh

Jaspreet Singh

November 14, 2025

5  out of  5
rating by Jaspreet Singh
"“State Farm gave me outstanding service — fast communication, clear explanations, and zero hassle. Highly recommend!”"
We responded:
"Thank you, Jaspreet Singh! I'm happy to know you received outstanding service with fast communication and clear explanations. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Nature Love

November 14, 2025

5  out of  5
rating by Nature Love
"Love working with Chika today she was very helpful and gave me a great price on my auto and rental insurance. Took time to explain everything I was making about and I am glad I switched over to State Farm."
We responded:
"Thank you, Nature Love! I'm happy to hear that Chika was able to assist you effectively and provide a great price on your insurance. It's wonderful to know that you found the explanations helpful and that you're satisfied with your decision to switch to State Farm. If you have any more questions or need further assistance, feel free to reach out!"
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Juana Loya

November 10, 2025

5  out of  5
rating by Juana Loya
"Lydia fue muy amable en asistir con la aplicación de state farm. Los recomiendo"
We responded:
"¡Gracias, Juana! Me alegra saber que Lydia pudo ayudarte con la aplicación de State Farm. Apreciamos mucho tu recomendación. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Kaino Molioo

November 6, 2025

5  out of  5
rating by Kaino Molioo
"Thank you so much Erica very helpful, respectful and super professional its always a pleasure working with you you always are very very helpful.. 😊"
We responded:
"Thank you, Kaino! I'm happy to hear that Erica provided you with such helpful and professional service. It's wonderful to know that working with her is always a pleasure for you. If there's anything else we can assist you with, feel free to reach out!"
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Linda Kenderesi

November 6, 2025

5  out of  5
rating by Linda Kenderesi
"Very pleasant, helpful and knowledgeable, and patient"
We responded:
"Thank you, Linda! I'm happy to know you found our service pleasant and helpful. Our team is dedicated to providing knowledgeable and patient assistance. Let us know if there's anything else we can do for you!"