Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daesha Thomas

Daesha Thomas

July 15, 2025

5  out of  5
rating by Daesha Thomas
"I would love to thank Nye B. for assisting me and my roommates with our new policy, we’ve had to make plenty of changes over the past two days but she has been accommodating and patient with us while we navigated the criteria for our new rental. I could not ask for a better interaction as she was pleasant and understanding to our situation. I am looking forward to working with her in the future."
We responded:
"Thank you for your review, Daesha! I'm happy to hear that Nye was able to assist you and your roommates with your new policy. Her patience and understanding truly make a difference. We look forward to continuing to support you with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Vladimir Derun

Vladimir Derun

July 15, 2025

5  out of  5
rating by Vladimir Derun
"We’ve been with SF for several years now and I truly got nothing else but positive to say; Joe Yi and his staff are amazing ppl, they’ve always provided us with the highest customer service possible. I’m very pleased with all of the services SF provides at an affordable price and can’t recommend them enough!! Way to go, Joe Yi and staff, we are blessed having you as our agent!!"
We responded:
"Thank you for your wonderful feedback, Vladimir! I'm happy to hear that you’ve had such a positive experience with our team and services. We’re grateful to have you as part of our State Farm family and appreciate your kind words about our customer service. If you ever need anything, don’t hesitate to reach out!"
Profile photo of Jose Lopez

Jose Lopez

July 7, 2025

5  out of  5
rating by Jose Lopez
"Jozette at this location is a lifesaver. She understood exactly what my client required and had the paperwork done in just a few hours—something other companies told me would take at least two days. Her clear updates and upbeat attitude made the whole experience smooth, and thanks to her speed my business stayed in compliance and kept the cash register ringing. If you value quick, no-nonsense help, ask for Jozette."
We responded:
"Thank you for your review, Jose! I'm delighted to hear that Jozette was able to assist you so efficiently. Her dedication to providing quick and effective service is truly appreciated, and I'm glad it made a positive impact on your business. If you ever need further assistance, feel free to reach out!"
Profile photo of Andrew Piper

Andrew Piper

July 3, 2025

5  out of  5
rating by Andrew Piper
"I had to change my auto insurance policy today on my lunch break and Nye was able to get the whole process done with a new quote set up so fast I had time to spare. I really appreciate how efficient and helpful she was in getting my new policy set up!"
We responded:
"Thank you for your review, Andrew! I'm happy to hear that Nye was able to assist you efficiently and help set up your new policy quickly. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Steven Howard

Steven Howard

June 30, 2025

5  out of  5
rating by Steven Howard
"WONDERFUL , couldn't ask for better service."
We responded:
"Hey, Steven! I'm happy you had such a positive experience with our service. Your satisfaction is our priority, and we’re grateful for your support. Let us know if there's anything else we can do for you. Thank you for your review!"
Profile photo of Kicia R

Kicia R

June 27, 2025

5  out of  5
rating by Kicia R
"Candis was very helpful during the process of getting my new car. She responded in a timely manner along with following up if she didn’t receive a response from me. Great customer service!"
We responded:
"Thank you for your review, Kicia! I'm happy to hear that Candis provided such helpful service during your purchase. Our team is dedicated to offering timely and attentive support. Let us know if there's anything else we can assist you with!"
Profile photo of Rodney Martineau

Rodney Martineau

June 2, 2025

5  out of  5
rating by Rodney Martineau
"It’s always great coming into this office and seeing the friendly faces. Chika and Nye are so welcoming, 10/10 on customer service and response time"
We responded:
"Thank you for your review, Rodney! I'm happy to hear that Chika and Nye have made your visits enjoyable with their welcoming nature and excellent service. We truly appreciate your kind words and are here whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of christine diehl

christine diehl

May 27, 2025

5  out of  5
rating by christine diehl
"I have been with other insurance agencies in the past. I always seemed to have terrible follow through with a question through their customer service. Joe has become my State Farm Agent and all my insurance needs are being taken care of promptly. I highly recommend his Agency."
We responded:
"Thank you for the recommendation Cristine- Joe"
Profile photo of dallia doll

dallia doll

March 26, 2025

5  out of  5
rating by dallia doll
"Jozette & her crew were so welcoming and professional,glad I found this place!Clean nice facility as well!"
We responded:
"Thank you, Dallia, for sharing your experience! I'm happy to hear that Jozette and the team made you feel welcome and provided professional service. It's wonderful that you appreciated our clean and nice facility as well. If you have any questions or need assistance in the future, feel free to reach out."
Profile photo of Alejandro Candido

Alejandro Candido

March 3, 2025

5  out of  5
rating by Alejandro Candido
"Muy amables todos"
We responded:
"¡Gracias, Alejandro! Me alegra saber que nuestro equipo fue amable contigo. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡No dudes en contactarnos si tienes más preguntas o necesitas asistencia en el futuro!"
Profile photo of Kevin darian Candido zepeda

Kevin darian Candido zepeda

March 3, 2025

5  out of  5
rating by Kevin darian Candido zepeda
"Doña Erica me contesto todas mis preguntas y las muchachas de en frente son muy amables."
We responded:
"¡Gracias, Kevin, por compartir tu experiencia! Me alegra saber que Erica pudo responder todas tus preguntas y que nuestro equipo en la recepción fue amable contigo. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡No dudes en contactarnos!"
Profile photo of Suraj Parkash Mahajan

Suraj Parkash Mahajan

November 24, 2024

5  out of  5
rating by Suraj Parkash Mahajan
"An incredible team who genuinely looks after your best interest."
We responded:
"Suraj, thank you for your wonderful review! I'm glad to know that our team has been able to look after your best interests. We truly appreciate your kind words and are always here to assist with any future needs."
Profile photo of Saray Op

Saray Op

October 24, 2024

5  out of  5
rating by Saray Op
"Jozette took good care of me. She made the process quick and easy. She cares about her client. She double check my policy before finalizing. Ask for Jozette if you need insurance for your apartment home."
We responded:
"Saray, thank you for your wonderful review! I'm glad to hear that Jozette made the process quick and easy for you. It's great to know she took the time to double-check your policy and ensure everything was perfect. We appreciate your recommendation and are always here to help with any future insurance needs. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of SAE OpMgr

SAE OpMgr

October 15, 2024

5  out of  5
rating by SAE OpMgr
"They were easy to deal with and pleasant on the phone."
We responded:
"Thank you for your kind words! I'm glad to hear that our team was easy to deal with and pleasant on the phone. We always strive to provide a smooth and friendly experience for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Emily Lubinski

Emily Lubinski

October 14, 2024

5  out of  5
rating by Emily Lubinski
"I had such an amazing experience with Jozette! I was able to text her changes to my insurance needs and they were done within the hour! I am so appreciative of Jozette and the Joe Yi state farm team for their willingness to help in a timely manner! I highly recommend for car/ renters insurance!!!"
We responded:
"Emily, thank you for sharing your positive experience with Jozette and our team! We're glad to know that the prompt service met your needs and that you found our assistance with your car and renters insurance helpful. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, we're here to help! - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Carlos Garcia

Carlos Garcia

September 6, 2024

5  out of  5
rating by Carlos Garcia
"Great office! Got into an accident and Tania was able to help answer all my questIons. The office ambiance is very welcoming I recommend it for everyone!"
We responded:
"Carlos, thank you for your wonderful review! I'm glad Tania was able to assist you with your questions after your accident. It's great to know you found our office welcoming. We appreciate your recommendation and are here for any future needs you may have. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of PAKITO Ramos

PAKITO Ramos

August 29, 2024

5  out of  5
rating by PAKITO Ramos
"Servicio con excelencia en: Amabilidad, eficiencia y profesionalismo."
We responded:
"¡Nos gusta mucho ver reseñas como esta, Pakito! Gracias por tomarse el tiempo para compartir su experiencia con nuestra oficina. Esperamos poder servirle con sus necesidades de seguro por muchos años más. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Dustin Wright

Dustin Wright

August 29, 2024

1  out of  5
rating by Dustin Wright
"I had all my policies with Joe Yi but after seeing how he treated my fiancé for asking a simple question I couldn’t wait to pull all my policies from this office. As a man, you don’t speak to women like that! Ever! Also, he has multiple employees barely out of high school that I wasn’t confident in managing my insurance. Especially, after hearing about all the mistakes being made by one particular employee that continues to work there."
We responded:
"Dustin, thank you for sharing your feedback. I'm genuinely concerned to hear about your experience and apologize for any discomfort caused. We strive to treat all our clients with respect and professionalism. Your comments about our team and service are taken seriously, and we are committed to addressing these concerns. Please feel free to reach out to our office if you have any further questions or need assistance. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Richie Sisovan

Richie Sisovan

August 23, 2024

5  out of  5
rating by Richie Sisovan
"Really polite workers, they know what they’re doing and they will try their best to get the perfect deal for you. As a guy that has a Japanese car, it’s more difficult than a regular car. However, They’re doing the best they can for the deal that I deserved . Great customer service!"
We responded:
"Richie, thank you for your kind words and positive feedback. I'm glad our team could assist you with your auto and find the right deal for you. We always strive to provide excellent customer service and it's great to know you had a positive experience. If you need any further assistance, feel free to reach out. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Tamara Perez

Tamara Perez

August 23, 2024

5  out of  5
rating by Tamara Perez
"All the workers at Joe Yi State Farm are so nice and are very helpful, the people at the front desk are always so tentive!"
We responded:
"Thank you, Tamara, for your kind review. I'm glad to hear that our team has been helpful and attentive. We appreciate your feedback and look forward to assisting you with any future needs. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Josmar Joya

Josmar Joya

August 22, 2024

5  out of  5
rating by Josmar Joya
"Very friendly service, Tanya has helped me update my payment information many times and has definitely not forgotten. 10/10. Also they let me keep a Jake from State farm pop up."
We responded:
"Josmar, thank you for your kind review! I'm glad to hear that Tanya has been able to assist you with updating your payment information. It's great that you enjoyed the Jake from State Farm pop-up too. If you need any further assistance, feel free to reach out. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of FEVER

FEVER

August 22, 2024

5  out of  5
rating by FEVER
"Very nice service. The front desk lady is so nice and she always greets you with a smile."
We responded:
"Thank you for your kind review. I'm glad you had a positive experience with our front desk team. We appreciate your feedback and look forward to assisting you with any future needs. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Alea Parker (Parker)

Alea Parker (Parker)

August 9, 2024

5  out of  5
rating by Alea Parker (Parker)
"As a client for more than ten years, I can vouch that Joe Yi's office is amazing! They go above and beyond to find discounts and are always willing to answer my questions in helpful, easy-to-understand terms. Just today they were able to add an additional $200k of coverage to my renters insurance for less than $1/mo! Really helpful, highly recommended."
We responded:
"Hey Alea, Thanks a ton for your awesome review! We're so happy to have had you with us for over ten years! It's great to know that our team has been able to help you find discounts and answer your questions clearly. Adding that extra $200k of coverage for your renters insurance at such a low cost is fantastic! We're always here to help with anything you need. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of xitlali joya

xitlali joya

July 26, 2024

5  out of  5
rating by xitlali joya
"My family and I have been with Joe Yi since 2013ish they have always been there for us and we have built a relationship with them. Surely one of the best out there!"
We responded:
"Thank you, Xitlali, for the wonderful review. It's great to hear that you have been with us since 2013! We appreciate your loyalty and positive feedback. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Sarom Son

Sarom Son

July 23, 2024

5  out of  5
rating by Sarom Son
"Very friendly, quick services and most importantly, they cared about their clients"
We responded:
"Hey Sarom, thanks a bunch for your awesome review! We're so happy you felt cared for and appreciated our quick, friendly service. If you ever need anything else, don't hesitate to reach out! - Joe Yi - State Farm Insurance Agent, Tacoma, WA"